LA CAZA FRIES N GRILLS LTD — BRN: C17144285 — Website:
lacaza.mu
— Last updated: 2026
1. Introduction
Welcome to lacaza.mu, the official online ordering platform for LA CAZA FRIES N GRILLS LTD.
By accessing or using this website and web application, you agree to comply with
these Terms and Conditions of Use. If you do not agree with these terms, please do not use the
platform.
2. Ownership of the Platform
The website lacaza.mu and its ordering system are operated by LA CAZA FRIES N GRILLS LTD
(BRN:
C17144285).
The technology platform, development, and system architecture are provided by
Webymind.com. The platform and system are the joint property of LA CAZA FRIES N GRILLS LTD and
Webymind.
Any reproduction, copying, or reuse of images, website content, design, system
features, or menu photos requires a formal written authorization. Unauthorized use may result in
legal action.
3. Web Application
The ordering platform is a web application (web app). Users may install the application on mobile
phones, tablets, desktop computers, and laptops. This installation simply provides easier access
to the service and does not require downloading from an app store.
4. Ordering Process
Customers may place food orders through the online ordering system. When placing an order, the
customer must provide accurate and truthful information, including:
- Name
- Phone number
- Delivery address
- Contact information
Providing incorrect information may result in order cancellation.
Delivery Fees
Customers will get all the informations regarding delivery fees during the ordering process.
5. Payment Policy
To protect the restaurant from food waste and unpaid orders, all orders must be paid before
preparation begins.
Payment methods currently accepted:
- MCB Juice QR
- MCB Juice number transfer
The platform does not request or store credit card details. The kitchen will
begin preparing the order only after payment confirmation is received.
6. Order Confirmation
When placing an order, customers are encouraged to share their order through WhatsApp using the
provided button. This action generates a ticket number sent directly to the restaurant kitchen
system, allowing the order to be processed quickly.
Orders will be prepared once payment is confirmed.
7. Order Tracking
Customers can access their My Order Portal to:
- Track order status
- Submit payment reference
- Communicate with the restaurant
- View order updates
This system helps ensure clear communication between customers and the
restaurant.
8. Unpaid Orders
Orders that remain unpaid for more than 30 minutes will be automatically cancelled and removed
from the system. This is necessary to maintain efficient kitchen operations.
9. Delivery Service
Home delivery is available only within selected regions. When placing an order, the system will
automatically show the regions currently covered for delivery. If you are unsure whether
delivery is available in your area, please contact the restaurant directly.
10. Pickup Orders
Customers may also place orders for pickup at the restaurant. Even for pickup orders, payment
must be completed before the order is prepared. This policy helps prevent food waste caused by
customers who place orders but never collect them.
11. Food Information & Allergies
Customers who have allergies, dietary restrictions, or ingredient concerns should contact the
restaurant directly before placing an order. The restaurant will provide information regarding
ingredients used in menu items.
LA CAZA FRIES N GRILLS LTD cannot guarantee a completely allergen-free
environment.
12. Menu Images
Images displayed on the website menu are used for reference and presentation purposes only.
Actual food presentation may vary depending on preparation and ingredients.
13. Refund Policy
If a customer has placed and paid for an order but wishes to request a refund, they must contact
the restaurant directly. Refund requests must include the order reference number and payment
confirmation. Refund approval will be assessed on a case-by-case basis.
14. Fraud Prevention
LA CAZA FRIES N GRILLS LTD will never request payment through Credit card. Customers should
report any suspicious requests immediately.
15. Customer Responsibilities
Customers agree to:
- Provide accurate information
- Make payment before preparation
- Respect restaurant staff
- Use the platform responsibly
Abuse of the platform may result in account suspension or service restriction.
16. System Availability
While we aim to ensure uninterrupted service, the platform may occasionally experience
maintenance, technical updates, or unexpected outages. LA CAZA FRIES N GRILLS LTD and Webymind
are not liable for temporary service interruptions.
17. Limitation of Liability
LA CAZA FRIES N GRILLS LTD shall not be held responsible for incorrect customer information,
payment errors made by the user, third-party payment system issues, or delays caused by
incorrect delivery details.
18. Intellectual Property
All website content including logo, images, text, menu design, and system features are protected
by intellectual property rights belonging to LA CAZA FRIES N GRILLS LTD and Webymind.
Unauthorized reproduction is prohibited.
19. Modifications to the Platform
LA CAZA FRIES N GRILLS LTD and Webymind reserve the right to update features, modify the ordering
system, improve security, and update these terms at any time without prior notice.
20. Assistance
If you need help placing an order online, you may contact Webymind.com. Webymind may assist
customers with using the online ordering platform.
Contact: https://webymind.com
21. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Mauritius, including the
Mauritius Data Protection Act and applicable consumer protection laws.
LA CAZA FRIES N GRILLS LTD — Website: lacaza.mu —
Email:
contact@lacaza.mu
Technical platform support: Webymind.com —
https://webymind.com
